Terms of Service

Acceptance of Terms

By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our services.

We reserve the right to modify these terms at any time. Your continued use of our services following any changes constitutes acceptance of those changes.

Service Description

Torchlight provides arcade game development services with a focus on Italian design excellence. Our services include design consultation, technical development, market strategy guidance, and related professional services in the interactive entertainment sector.

The specific scope, deliverables, timeline, and pricing for each project are established through individual service agreements separate from these general terms.

Service Usage Terms

1. Acceptable Use

When using our website and services, you agree to:

Provide accurate and complete information in all communications
Use our services only for lawful purposes
Respect intellectual property rights of Torchlight and third parties
Maintain the confidentiality of any sensitive information shared during consultations
Refrain from attempting to disrupt or interfere with our website's operation

2. Prohibited Activities

You agree not to:

Use our services for any illegal or unauthorized purpose
Transmit viruses, malware, or other harmful code
Attempt to gain unauthorized access to our systems or networks
Engage in any automated data collection or scraping activities
Impersonate Torchlight, our employees, or other users
Harass, abuse, or harm other users or our staff

3. Age Requirements

You must be at least eighteen years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding agreements.

4. Service Access

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes. This license does not include any right to resell or commercial use of our services without explicit written permission.

Account Terms

Account Security

If you create an account with us, you are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized access or security breach. We are not liable for any losses resulting from unauthorized use of your account.

Account Information

You agree to provide accurate, current, and complete information when creating an account and to update this information as necessary. We may suspend or terminate accounts that contain false or misleading information.

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service, engage in fraudulent activity, or for any other reason we deem appropriate. You may also close your account at any time by contacting us.

Multiple Accounts

You may not create multiple accounts to circumvent restrictions or for deceptive purposes. Each individual or business entity should maintain only one active account unless explicitly authorized by Torchlight.

Service Availability and Modifications

Service Uptime

We strive to maintain continuous availability of our website and services. However, we do not guarantee uninterrupted access and may experience downtime for maintenance, updates, or due to circumstances beyond our control. We are not liable for any losses resulting from service interruptions.

Scheduled Maintenance

We may perform scheduled maintenance that temporarily restricts access to our services. We will make reasonable efforts to notify users of planned maintenance in advance when possible.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may also introduce new features, change pricing structures, or alter service offerings as we deem necessary for business operations.

Geographic Restrictions

While our services are generally available worldwide, certain features or offerings may be restricted in specific geographic regions due to legal, regulatory, or business considerations. We reserve the right to limit service availability based on location.

Intellectual Property Rights

Our Content Ownership

All content on our website, including text, graphics, logos, images, code, and design elements, is the property of Torchlight or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

User-Generated Content

When you submit content to us through contact forms, consultations, or other channels, you grant us a non-exclusive license to use, reproduce, and display such content for purposes related to providing our services. You retain ownership of any intellectual property rights in the content you submit.

License Grants

We grant you a limited, revocable license to access and use our website for personal or business purposes consistent with these terms. This license does not include rights to modify, distribute, or commercially exploit our content.

Trademark Notice

Torchlight and associated logos are trademarks of our company. Other trademarks, service marks, and trade names referenced on our website are the property of their respective owners. You may not use our trademarks without prior written permission.

Payment and Pricing

Service pricing is outlined in individual project proposals and service agreements. Payment terms, schedules, and methods are established on a per-project basis. All prices are stated in United States Dollars unless otherwise specified.

We reserve the right to modify our pricing at any time. Changes to pricing will not affect active projects with established agreements unless mutually agreed upon in writing.

Payment obligations are binding once a service agreement is executed. Late payments may result in suspension of services and may incur additional fees as specified in individual agreements.

Confidentiality

During the course of our professional relationship, both parties may have access to confidential information. We commit to maintaining the confidentiality of information shared during consultations and project work, subject to applicable legal requirements.

Specific confidentiality terms may be addressed in individual service agreements or through separate non-disclosure agreements where appropriate.

Third-Party Services and Links

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of service of these external sites. Your use of third-party services is at your own risk and subject to their respective terms.

We may use third-party service providers to support our operations. These providers are bound by confidentiality obligations and process data in accordance with our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Torchlight shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from these Terms of Service or your use of our services shall not exceed the amount you paid to us for services in the twelve months preceding the claim.

Some jurisdictions do not allow the limitation of certain damages, so these limitations may not apply to you to the extent prohibited by applicable law.

Indemnification

You agree to indemnify and hold harmless Torchlight, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms of Service, your use of our services, or your infringement of any intellectual property or other rights of third parties.

Governing Law and Disputes

These Terms of Service are governed by the laws of Italy. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Milan, Italy.

Before initiating formal legal proceedings, we encourage parties to attempt resolution through good faith negotiation. If a dispute cannot be resolved informally, either party may pursue available legal remedies.

Severability and Waiver

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision unless acknowledged in writing by us.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. We will update the "Last updated" date at the top of this page to reflect the date of the most recent changes.

We encourage you to review these terms periodically. Your continued use of our services following any changes constitutes acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Torchlight

Via Durini 28, 20122 Milano, Italy

Phone: +39 02 7602 4817

Email: info@torchl-ight.com

Service Provider Information